Support Portal

Use this page to get help with your Jenko Dynamics platform and contact the right support channel as quickly as possible.

How support requests are handled

When you contact us, we review your request, confirm the details we need, and make sure it reaches the right team as quickly as possible.

Before you submit a request

  • Tell us which product you need help with
  • Describe what happened and how it is affecting you or your team
  • Include any relevant dates, times, user references, or screenshots if available
  • Add clear steps so we can understand or reproduce the issue where possible

Support channels

For most issues, use the support request form so we receive the core details needed to help you quickly.

Call us: 0116 436 1950

LinkedIn:

Open Support Request Email Support

Response expectations

Support messages are reviewed during business hours. If your issue is urgent or service-affecting, make that clear in your summary and message so we can respond appropriately.